All DOP Users are requested to use the below formatted email to change the ROLE / SOL / Inventory. Subject and body of the content is predefined. so kindly use the proforma mentioned below. All the mentioned fields are mandatory.
Request
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Subject Line
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Contents of the mail
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All requests related to userids are processed after 6pm daily. So,
requests received upto 6pm will be processed on the same day and the rest
will be processed on the next day evening only.
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Role change of users in same SOL
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ROLE CHANGE
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SOL ID / Employee id / User id / Present role / New role / Date from
which change is required
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SOL change of users
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SOL CHANGE
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SOL ID / Employee id / User id / Present SOL / New SOL / Date from
which change is required
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SOL change and Role change of users
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SOL CHANGE & ROLE CHANGE
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SOL ID / Employee id / User id / Present SOL / New SOL / Present role /
New role / Date from which change is required
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Change of Inventory Authorisation
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INVENTORY CHANGE
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SOLID / User id of Present Inventory Authoriser / User id of New
Inventory Authoriser / Date from which change is required
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Additional user creation
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ADDL USER
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1.
CPC to consider requests from Divisional
Offices only and not to process requests sent by SOs directly. This will
ensure that the concerned DO is aware of the changes being made in Finacle
w.r.t the transfers / role changes.
2.
File sent by offices should be opened
before forwarding to CEPT, to ensure that all the prescribed details are
filled in the template.
3.
If only supervisor is to be created for
the existing counter PA, template is not required but the employee id &
userid should be available in the mail; but there should not be any change in
the subject line
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