Procedure to renewal ATM card in Post Office after the expiration of card?

 Procedure to renewal ATM card in Post Office after the expiration of card?

Customer should visit post office for requesting renewal of ATM Card. ATM card will be issued without collecting any charges. The detailed procedure as follows

P. Renewal of ATM cards:

The validity of ATM card issued to Account holder is 5 years. The ATM card is renewed after the expiry of ATM card when such Account holder visits Post Office requesting for renewal of ATM card. The replacement charges should not be collected from customers and such charges should be collected only for cards lost, blocked, hotlisted before the expiry of the cards. The procedure for renewal of expired ATM cards is as below:

1. It is mandatory for the customer to visit home SOL to get the new card.
2. The customer will submit a card issuance form along with the original card or its photocopy attested by the him/her with for office record.
3. The counter PA will check ATM card expiry date mentioned on card.
4. After confirming the expiry date, the counter PA will hot-list the card and will invoke the card replacement option available in Finacle and issue a new ATM card.
5. No charges are to be collected from the customers for renewal of expired card.
6. The charges applicable for replacement of ATM cards due to liability on customer's part like damage, loss etc will continue to be in force as per the existing rate.
Q. Various Charges for ATM transactions on ATM outlets of India Post:

Transaction Type

Debit Card Replacement Charges Duplicate PIN/Regeneration of PIN through Branch
ATM/POS transaction technical declines attributable to customer (i.e. lack of balance in account) At PoS-Cash Withdrawals for DOP Debit cards (On-Us transactions) Charges (Rs.)

Rs. 300 + GST
Rs. 50 + GST
Rs. 20 + GST

1% of the transaction value subject to a maximum of Rs. 5/- per transaction.
Charges for Withdrawal at ATM Financial Transaction at other ATMs - Beyond 3 free
transactions (In Metro Cities) and 5 free transactions in
Non Metro Cities
Rs. 20/- + GST
Financial Transactions at own ATMs - Beyond 5 free
transactions Rs. 10/- + GST
Non Financial Transactions at other ATMs - Beyond 3 free transactions (In Metro Cities) and 5 free transactions in Non Metro Cities Rs. 8/- + GST
Non Financial Transactions at own ATMs - Beyond 5 free