Account conversion In the case of the first holder expired 1. Go to account modification. 2. Tick the Delete 2nd holder check box and Convert into single. 3. Verify it. 4. DO HCCA with 2nd holder CIF 5. Verify it 6. Sent the documents to HO to chan…
Cash loading transaction particulars and RA Procedure in DOP Finacle - Revised Procedure to be followed by post offices attached with ATMs on the day of cash loading in ATM machines: 1. After handing over cash to CRA, counter PA should mak…
Solution for RD loan Payoff error-The unscheduled payment or demand satisfaction is done after the value date. Reverse them before doing Payoff in DOP Finacle Generally we will do HPAYOFF for RD loan account when the customer wishes to pay the la…
Guidelines to be followed in Photographs and Signatures of the Customer DO's and DON'Ts in Opening of an Account Clear, recent passport-size Photograph of applicant should be pasted in the appropriate column. Separate photos of Applica…
Sample Account Opening Form and KYC format is displayed below for reference. The forms are correctly filled and the same has to verify by the Operator and Supervisor of the DOP Official then submitted the relevant document to CPC for further process…
1. All Post Offices should complete entering and verification of all transactions by 4 P.M. including B.O Transactions. If any BO daily account is received late, that BO transactions can be posted on the next day with value date as BO date. 2. …
Process Document of DOP Finacle v1.5 Download How this version is different from previous one? Memo pad process is included Loan against RD process is amended Tran ID to be verified in case of TD / MIS / SCSS HCASHPND added in NSC / KVP Cl…
Note: For New Customer, CIF ID Should be Created by Operator before opening a Saving Account. CBS Counter PAs should invoke the below menu to Open a New Savings Bank Account CASBAO / QDESA Press Enter using Keyboard / Click on GO button. …
The Counter PA should first go to HACLI and see that Account(s) are genuine and stand in Finacle. He/She will verify signatures of the holder(s) on the withdrawal Form or Account Closure Form with that available in Finacle. Once, it is c…
1. Customer has given 15-G or 15-H after 1.4.2014 and it has been entered into Finacle. Despite of this TDS is deducted. Solution:- It has been informed by Infosys that this issue was rectified on 28.4.2014 through a patch. In those SCSS accoun…
