1. Customer has given 15-G or 15-H after 1.4.2014 and it has been entered into Finacle. Despite of this TDS is deducted.
Solution:- It has been informed by Infosys that this issue was rectified on 28.4.2014 through a patch. In those SCSS accounts where 15-G or 15-H was entered from 1.4.2014 to 28.4.2014, TDS might have been deducted. In such cases, TDS has to be refunded from
HRFTDS
by selecting from A/C ID as 0293 and to A/C ID customer's Savings Account (if no savings account) to Postmaster Account 0340 and then pay by cash from 0340. In case of cash payment, no report will be there. Amount refunded either by cash or through savings account should be shown as TDS refund and TDS deducted should not be shown in the TDS schedule.
For future interest credit, go to account modification menu, select the respective SCSS account number and click Submit. This will change the status to No-Tax.
2. Customer has given 15-G or 15-H but could not be entered into Finacle.
In such cases, refund has to be made as per above procedure and status of account to No Tax is to be entered before 29.9.2014 so that TDS may not be deducted in the next quarter. TDS of these accounts should also not be entered in the TDS schedule.
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