India Post ATM card Issuance and Reconciliation of  Post Office ATM Cash Loading


27. Reconciliation of Cash loading and Issuance of ATM Cards

As per the Standard Accounting Procedure - ATM transactions, Reconciliation of ATM cash loading and removal transactions should be made after verifying the ATM cash loading entries with the C3R report provided by the PCD, Bangalore (Payment Channel Division), Finacle Report and CSI data and discrepancies if any, should be report to PCD for rectification. The details regarding whether reconciliation was being done in respect of all ATMs under TN Circle alongwith the details of any discrepancies observed and reasons for such discrepancies were sought for, the management replied that the work of reconciliation was being handled by PAO Chennai as per the SAP.

The reply was not acceptable due to the reasons that Circle office being the overall monitoring head should also monitor the activities of the ATM. As per the Standard Accounting Procedures, reconciliation should be made between the ATM transaction and cash, after verifying the reports from Finacle and CSI data which are being generated at HOS. Hence the Circle need to have the reconciliation status of the above as collected from the HOS and the PAO report. Copy of the SAP in this regard and reconciliation report as on 31-03-2021 and 31-03-2022 may be made available.

India Post