SOP for NEFT/RTGS Operations

Respected Madam/Sir,

Please refer the subject mentioned above. In this connection it is to be informed that the functionality of NEFT/RTGS is now ready for deployment and same is planned to be rolled out from Monday onwards, in a phased manner. In the first go it is planned to roll out the NEFT functionality in 5 identified post offices as mentioned below.

1. Anna Road HO - Sol - 60000200

2. Bangalore GPO - Sol - 56000100

3. Jodhpur HO - Sol - 34200100

4. R T Nagar HO - Sol - 56003200

5. Sansad Marg HO - Sol - 11000100

2. Subsequently on the basis of successful implementation in these POs it will rolled out PAN India and to the users of internet Banking and Mobile Banking. Whole activity is expected to be completed by 30thApril/1st May. Exact dates for the same will be communicated through follow up mail. Once NEFT is stabilized, RTGS will follow up.

3. I am directed to send the SoP for NEFT transactions for the use of Post Offices. Pilot Circles are requested to circulate the same with Pilot Post Offices.

4. In the SoP NEFT Mandate form is also attached. POs may be instructed to print out the same and make it available to the customers.

With regards,
Puneet Bijaraniya
Asst. Director General (FS-II)
Financial Services Division
Room No 344, Dak Bhawan
New Delhi -110001
Ph No: 011-23096105