Showing posts from June, 2017

Instruction on resetting of Password for DOP Finacle

Sir/Madam It is noticed that many request for Password reset are being received even after 1300 Hrs which conveys either of the following. 1. User has not logged in to the Finacle till 1300 Hrs. 2. Even if user logg…

Procedure to trace the customer details in DOP Finacle

In order to trace the customer details in DOP finacle recently a new menu launched in finacle which is nothing but CICD CICD stands for Customer Menu for Inquiring of Customer Details which is nothing it will display the det…

ATM card issues and solutions in DOP Finacle

1.1. Card is not activated Issue Description: Card is not getting activated. Solution: For the specified card, if it is personalized, check whether the kit number is entered. As per the functionality kit number should not b…

How to search CIF ID or A/C ID using mobile number in Finacle

How to search CIF ID or A/C ID using mobile number in Finacle: 1—Invoke HFTI menu. 2—Click on Search mirror in the field of A/c. ID 3—Again click on Search mirror in the field of CIF ID 4—Enter mobile number in th…

Higher value withdrawal approval of RICT BO A/c's in Finacle

Higher value withdrawal approval of RICT BO A/c’s in Finacle: 1--Invoke EXCW menu 2--Select Function as MODIFY 3--Enter A/c Number 4--Click on Search mirror in the field of REQUEST ID 5--Select the request Id and mak…

RICT UNIQUE NUMBER AND ITs IMPORTANCE IN FINACLE

RICT UNIQUE NUMBER AND ITs IMPORTANCE: Article by A.ASHOK KUMAR, SPM, RAYAKUDURU-534247. --------------------------------------------------------- AFTER INITIATE OF NEW A/C OPEN AT BO IN RICE DEVICE, IT WILL PRINT A SLI…

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