• Generally in DOP Finacle we will close the NSC/KVP accounts using the menu CSCCAAC for closing the certificates individually
  • For bulk closure we have separate option i..e., CNSBCV but we have to use this menu for matured accounts and also for transfer transactions only. This menu should not be used for cash transactions
  • For detailed step by step procedure to use CNSBCV users can CLICK HERE
  • But sometimes when we close the NSC/KVP system will throw the error "Overdue deposit ,interest or tax deducted at source calculation is not up to date" in DOP Finacle
The error screen shot will be a shown in the below figure

From the above screen shot it is clear that the system is showing the above error in DOP Finacle.

Root cause of the above Problem :- 

  • This issue occurs, when the daily batch job is terminated midway due to some issue and interest application not happen during EOD. But account got picked in next day batch job and user is able to close the account.
  • This is purely technical issue which is happened during EOD execution.

Solution for the above Problem :- 

  • Please run HACINT for the account and check if interest run happens or not in menu HTDTRAN. If any issues in menu accessibility please contact CEPT team.
  • Once interest run has happened try closure again. If still no interest generated then revert back to us.