Delete Duplicate Signature & Photographs in DOP Finacle

• Generally in order to find the Signature and Photograph of a customer in DOP Finacle there is a special menu IES (Inquire on Signatures).
• Invoke the menu IES then the system will display the below screen as shown in the figure

• Then in the above screen shot enter the CIF id which is only the mandatory field as shown in the below screen shot.

• Then click on GO then the system will display the list of Signatures and Photographs available to the customer as shown in the below figure

• In the above screen there are 3 signatures and photographs i..e, unnecessary wastage of space in the central server. So there is an opportunity to delete the duplicated Signatures and Photographs in DOP Finacle.
• The menu option to delete the duplicated Signatures and Photographs is MSSP (Maintain Signatures and Photographs)

MSSP (Maintain Signatures and Photogrsphs)

• Invoke the menu MSSP then the system will display the below screen shot as follows

• Then in the above screen shot Select the function as Delete and enter the CIF of the customer as shown in the below screen shot.

• Then click on GO then the system will show the below screen

• Then select the delete button as mentioned in the below screen shot.

• Then click on Submit then the system will display the message "Signatures deleted successfully"
• Login in the supervisor and verify the same using the same menu MSSP.

Note:- In MSSP once the signatures and photographs are deleted there is one more option to recover the deleted signatures by uisng the same menu MSSP by selecting the function as "Recovery".