- Generally in order to find the Signature and Photograph of a customer in DOP Finacle there is a special menu IES (Inquire on Signatures).
- Invoke the menu IES then the system will display the below screen as shown in the figure
- Then in the above screen shot enter the CIF id which is only the mandatory field as shown in the below screen shot.
- Then click on GO then the system will display the list of Signatures and Photographs available to the customer as shown in the below figure
- In the above screen there are 3 signatures and photographs i..e, unnecessary wastage of space in the central server. So there is an opportunity to delete the duplicated Signatures and Photographs in DOP Finacle.
- The menu option to delete the duplicated Signatures and Photographs is MSSP (Maintain Signatures and Photographs)
MSSP (Maintain Signatures and Photogrsphs)
- Invoke the menu MSSP then the system will display the below screen shot as follows
- Then in the above screen shot Select the function as Delete and enter the CIF of the customer as shown in the below screen shot.
- Then select the delete button as mentioned in the below screen shot.
- Then click on Submit then the system will display the message "Signatures deleted successfully"
- Login in the supervisor and verify the same using the same menu MSSP.
Note:- In MSSP once the signatures and photographs are deleted there is one more option to recover the deleted signatures by uisng the same menu MSSP by selecting the function as "Recovery".
1 Comments
My father's have also dop SB account but still didn't uploaded a photo and signature online that's why my father facing a problem to withdraw a money. Please help my father to upload a photo and signature on the finacle software please.
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