Tuesday, September 15, 2015

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Transaction not getting posted in CTM/HTM menu in DOP Finacle

  Admin       Tuesday, September 15, 2015
While do the Financial Transactions in DOP Finacle it may shows the following error messages
P39 - The cash account for the entered currency is not available.

Finacle Solution:

  • The user who is trying to do the operation doesn’t have a teller account linked to his employee id, hence the issue. 
  • Either the teller should be posting the transaction or the user trying to post the transaction should be getting a teller account attached to his employee id. 
Contact CPC for User Linked with his teller Account.
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Thanks for reading Transaction not getting posted in CTM/HTM menu in DOP Finacle

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