Core Banking Solution (CBS) Benefits

Divisional Head 

• Improved target monitoring by providing, HO and SO performance reports
• Easy tracking of transactions
• Forecasting and management of real time cash requirements
• Availability of Reports to watch functioning and prevent fraud

Counter Assistant / Supervisor

• Multiple interaction channels like Internet Banking, Call Centres, ATMs leading to shorter queues at the counter
• Faster access to customer details with the help of Unique Customer Identification ID
• Faster access to any transaction and new scheme related details
• No manual entry required for the calculation of Interest and late payment charges. 

Inspector

• Easy access to reports leading to robust and prompt decision making
• Effective tracking and monitoring with real time view of general ledger balances, pending work items etc
• Real time access to data for monitoring, functioning and prevention of fraud
• Ease in monitoring and future projections

Postmaster

• Real time watch and monitoring of transaction on counter
• Monitoring and tracking of pending requests
• Easier tracking of accounts and transactions
• Online access to reports 
• Ease in target planning and future projections