Respected Sir/Madam,

I am directed to convey the following

Few circles have reported that Customer account credit leg is reflected in ACCOUNT SOL instead of BranchOffice.

This is due to the below said scenario

Ownership in Finacle for few accounts are as EMPLOYEE instead of CUSTOMER in CIF level.

Hence transactions done in these accounts will get reflected in account office instead of BO. Fix is to be provided shortly for this issue. Post deployment of this fix, this issue will be resolved.

Example :

One RD Deposit 4436108941 which has ownership as EMPLOYEE (Go to HACLI - Enter CIF and select OWNERSHIP as EMPLOYEE to list this account) is reflecting in SOL 52431401 AND NOT in its BO E8335.  This has resulted in unbalanced entry in both these facility ids.

Circle need to post CBS transactions based GL DAILY TRANSACTION SUMMARY report through manual voucher posting.

POs can continue their functions in RICT device as usual as we will not be able to identify ownership "Employee" accounts.


Thanks and Regards

Gopinath S
Inspector Posts
Data Migration Command Centre(CBS)