Clarification regarding "Card Expired in ATM machine"

Clarification by CPC, ATM Unit,Bangalore - regarding non activation of POSB debit cards
It is clarified by the CPC, ATM Unit,Bangalore that if any instant debit card request not processed and showing an error " Card Expired. " in ATM machine. The reason is " Customer name exceeds 21 characters in CIF level. "

Hence, you have to modify the name in CIF level. Then send a mail to " " as below:
Instant ATM request not processed at your end and the error showing as "card expired" in ATM machine. Now the customer name modified as below 21 characters in CIF level for the CIF: <cif_id>. Hence, Please process the request.