Solution for PPF/SSA deposit error-"Deposit not allowed for INVALID accounts"

Solution for PPF/SSA deposit error-"Deposit not allowed for INVALID accounts"

• Most often we will get the error "Deposit not allowed for INVALID accounts" when we try to deposit for SSA or PPF account using the menu CPDTM.
• The error screen shot will be as shown in the below figure.

• From the above screen shot it is clear that system thrown the said error.

Reason:

• The above error will occur mainly when the account is frozen i..e, by default PPF and SSA accounts are in Debit freeze condition.
• But when the account is in Total freeze condition then the above error occurs whil accepting the deposit for SSA or PPF accounts.

Solution:

1. In Supervisor Login --- Use the menu HAFSM and select the function as Unfreeze,enter the account number and submit.
2. In the next step in another Supervisor Login--- Use the menu HAFSM, select the function as Verify and submit the modification done in the supervisor.
3. Again in the next step in Supervisor Login ---- Use the menu HAFSM, select the function as Freeze, enter the account number and then debit freeze the account.
4. Finally in another Supervisor Login --- Use the menu HAFSM---Verify the modification done in the supervisor.