Divisional Head 


  • Improved target monitoring by providing, HO and SO performance reports
  • Easy tracking of transactions
  • Forecasting and management of real time cash requirements
  • Availability of Reports to watch functioning and prevent fraud

Counter Assistant / Supervisor

  • Multiple interaction channels like Internet Banking, Call Centres, ATMs leading to shorter queues at the counter
  • Faster access to customer details with the help of Unique Customer Identification ID
  • Faster access to any transaction and new scheme related details
  • No manual entry required for the calculation of Interest and late payment charges. 

Inspector

  • Easy access to reports leading to robust and prompt decision making
  • Effective tracking and monitoring with real time view of general ledger balances, pending work items etc
  • Real time access to data for monitoring, functioning and prevention of fraud
  • Ease in monitoring and future projections

Postmaster

  • Real time watch and monitoring of transaction on counter
  • Monitoring and tracking of pending requests
  • Easier tracking of accounts and transactions
  • Online access to reports 
  • Ease in target planning and future projections