CHEQUE IS NOT CLEARED ERROR IN RD BULK POSTING IN DOP FINACLE


When we try to post the rd bulk of non dop cheque i..e, bank cheque using the menu
HAGTXP
we sometimes face the error "cheque not cleared" this can be viewed in hpr report immediately after posting done by the counter PA.

The error screen shot will appear as shown in the below figure


as we can see the above screen shot the delete/error reason is "cheque is not cleared" and status is "failure".

Root cause of the above problem


  1. For your information the root cause of the above said error can be occurred due to the following below mentioned reasons
  2. If the cheque number in the agent presented list differs with cheque number entered in the outward zone.
  3. If the cheque number is entered in the office account solid+0382 instead of solid+0017
  4. If the value date is selected wrongly at the time of posting using hagtxp i..e, if the value date of the cheque differs with the value date of the regularized zone.
  5. If the bank name is wrongly entered for the records other than parent record( parent record is if we enter the same cheque number for different account during list preperation the cheque attached to the first record is known as parent record.)
  6. If we try to enter the same cheque number with multipple amounts in the account solid+0017.

Solution for the above problem.


in all the above said cases we can't post the rd bulk list hence the amount should be refunded to the customer by account payee cheque from the postmaster account.